Crisp only creates contacts from email. Rich Contact fills the gap — automatically creating CRM profiles when conversations arrive from WhatsApp, Aircall, Instagram, and 7 other channels.
Free to try · Takes 30 seconds to install
Only email conversations create CRM contacts. Phone and social channels are invisible to your CRM.
Every conversation creates a CRM contact automatically. No leads slip through.
Zero configuration. Install and it starts working immediately.
A customer sends a WhatsApp message, calls via Aircall, or reaches out through Instagram, Messenger, Telegram, or SMS.
The plugin identifies the channel, collects visitor data (phone, name), and checks for duplicates in your CRM.
A new contact appears in your Crisp CRM with phone number, name, and a channel tag like "whatsapp" or "aircall".
Built for teams that rely on messaging channels for customer support and sales.
WhatsApp, Aircall, Instagram, Messenger, Telegram, SMS, Line, Viber, Twitter, and any future integration.
Checks existing contacts by phone and email before creating. No duplicates in your CRM.
Channel name is added as a segment automatically. Add custom segments like "lead" or "inbound" from settings.
Choose which channels trigger contact creation. Each Crisp website gets its own configuration.
Optionally add country and city to each contact profile from visitor data.
Contacts are created within seconds of the first message. Uses Crisp's RTM WebSocket API for instant detection.
One plan. All features. No per-contact limits.
Cancel anytime. Billed through Crisp marketplace.
Install Rich Contact in 30 seconds and never miss a lead from WhatsApp, Aircall, or Instagram again.
Install on Crisp →